.help-hero {
  position: relative;
  isolation: isolate;
  overflow: hidden;
  border-bottom: 1px solid var(--color-border);
  background:
    radial-gradient(circle at 82% 18%, var(--color-sun), var(--color-transparent) 24%),
    radial-gradient(ellipse at 70% 82%, var(--color-apricot), var(--color-transparent) 38%),
    linear-gradient(145deg, var(--color-bg), var(--color-panel));
}

.help-hero::before {
  position: absolute;
  inset: 0;
  z-index: -1;
  content: "";
  background:
    repeating-linear-gradient(90deg, var(--color-transparent) 0, var(--color-transparent) 79px, var(--color-text-soft) 80px),
    repeating-linear-gradient(0deg, var(--color-transparent) 0, var(--color-transparent) 79px, var(--color-text-soft) 80px);
  opacity: 0.2;
  mask-image: linear-gradient(to bottom, var(--color-transparent), var(--color-text), var(--color-transparent));
}

.help-hero-inner {
  display: grid;
  grid-template-columns: minmax(0, 0.88fr) minmax(420px, 0.72fr);
  align-items: center;
  gap: clamp(42px, 7vw, 96px);
  min-height: 640px;
  padding-top: clamp(70px, 9vw, 112px);
  padding-bottom: clamp(76px, 10vw, 128px);
}

.help-hero-copy {
  max-width: 680px;
}

.help-hero-copy .eyebrow {
  margin-bottom: 22px;
}

.help-hero-copy h1 {
  max-width: 650px;
}

.help-hero-copy > p {
  max-width: 620px;
  margin-bottom: 28px;
  color: var(--color-muted);
  font-size: 18px;
  line-height: 1.82;
}

.help-route-panel {
  overflow: hidden;
  border: 1px solid var(--color-glass-strong);
  border-radius: var(--radius-xl);
  background: var(--color-glass);
  box-shadow: var(--shadow-window), var(--shadow-window-edge);
  backdrop-filter: blur(24px) saturate(118%);
  transform: rotate(0.7deg);
}

.help-panel-bar {
  display: grid;
  grid-template-columns: 1fr auto 1fr;
  min-height: 52px;
  align-items: center;
  padding-inline: 18px;
  border-bottom: 1px solid var(--color-border);
  background: var(--color-glass-soft);
}

.help-panel-title {
  color: var(--color-muted);
  font-family: var(--font-mono);
  font-size: 11px;
  white-space: nowrap;
}

.help-route-list {
  display: grid;
  gap: 12px;
  padding: clamp(20px, 4vw, 32px);
}

.help-route-item {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  align-items: start;
  gap: 16px;
  padding: 18px;
  border: 1px solid var(--color-border);
  border-radius: var(--radius-lg);
  background: var(--color-glass-strong);
  box-shadow: var(--shadow-card);
}

.help-route-mark,
.help-category-icon,
.help-check-icon {
  display: grid;
  flex: 0 0 auto;
  place-items: center;
  color: var(--color-accent-dark);
  background: var(--color-accent-soft);
}

.help-route-mark {
  width: 44px;
  height: 44px;
  border-radius: var(--radius-md);
}

.help-route-mark svg {
  width: 23px;
  height: 23px;
}

.help-route-item strong {
  display: block;
  margin-bottom: 4px;
  font-size: 15px;
}

.help-route-item p {
  margin-bottom: 0;
  color: var(--color-muted);
  font-size: 13px;
  line-height: 1.65;
}

.help-fact-strip {
  border-bottom: 1px solid var(--color-border);
  background: var(--color-panel);
}

.help-fact-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
}

.help-fact {
  position: relative;
  padding: 12px 28px;
}

.help-fact:not(:last-child) {
  border-right: 1px solid var(--color-border);
}

.help-fact-label {
  display: block;
  margin-bottom: 8px;
  color: var(--color-accent-dark);
  font-family: var(--font-mono);
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.08em;
}

.help-fact strong {
  display: block;
  margin-bottom: 4px;
  font-size: 18px;
}

.help-fact p {
  margin-bottom: 0;
  color: var(--color-muted);
  font-size: 12px;
  line-height: 1.6;
}

.help-guide {
  overflow: visible;
}

.help-guide > .wrap {
  position: relative;
}

.help-category-list {
  display: grid;
  gap: clamp(72px, 10vw, 132px);
  max-width: 980px;
  margin-inline: auto;
  padding-top: 32px;
}

.help-category {
  scroll-margin-top: var(--toc-offset);
}

.help-category-heading {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  align-items: start;
  gap: 20px;
  margin-bottom: 30px;
}

.help-category-icon {
  width: 58px;
  height: 58px;
  border: 1px solid var(--color-accent-medium);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-card);
}

.help-category-icon svg {
  width: 29px;
  height: 29px;
}

.help-category-kicker {
  display: block;
  margin-bottom: 7px;
  color: var(--color-accent-dark);
  font-family: var(--font-mono);
  font-size: 11px;
  font-weight: 680;
  letter-spacing: 0.06em;
}

.help-category-heading h2 {
  margin-bottom: 10px;
  font-size: clamp(30px, 4vw, 43px);
}

.help-category-heading p {
  max-width: 690px;
  margin-bottom: 0;
  color: var(--color-muted);
}

.help-category .callout {
  margin-top: 24px;
  margin-bottom: 0;
}

.help-before-ticket {
  border-top: 1px solid var(--color-border);
}

.help-check-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 18px;
}

.help-check-card {
  min-height: 280px;
  padding: 28px;
  border: 1px solid var(--color-border);
  border-radius: var(--radius-xl);
  background: var(--color-panel);
  box-shadow: var(--shadow-card);
}

.help-check-icon {
  width: 52px;
  height: 52px;
  margin-bottom: 28px;
  border-radius: var(--radius-lg);
}

.help-check-icon svg {
  width: 27px;
  height: 27px;
}

.help-check-card h3 {
  font-size: 21px;
}

.help-check-card p {
  margin-bottom: 0;
  color: var(--color-muted);
  font-size: 14px;
  line-height: 1.82;
}

.help-ticket-panel {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: center;
  gap: 36px;
  margin-top: 32px;
  padding: clamp(28px, 5vw, 48px);
  overflow: hidden;
  border-radius: var(--radius-xl);
  color: var(--color-footer-text);
  background:
    radial-gradient(circle at 88% 10%, var(--color-apricot), var(--color-transparent) 36%),
    var(--color-footer);
  box-shadow: var(--shadow-card-high);
}

.help-ticket-panel .badge {
  margin-bottom: 18px;
}

.help-ticket-panel h2 {
  margin-bottom: 12px;
  color: var(--color-footer-text);
  font-size: clamp(28px, 4vw, 42px);
}

.help-ticket-panel p {
  max-width: 680px;
  margin-bottom: 0;
  color: var(--color-footer-muted);
}

@media (max-width: 960px) {
  .help-hero-inner {
    grid-template-columns: 1fr;
    min-height: auto;
  }

  .help-hero-copy {
    max-width: 720px;
  }

  .help-route-panel {
    max-width: 720px;
    transform: none;
  }

  .help-fact-grid {
    grid-template-columns: 1fr 1fr;
    gap: 0;
  }

  .help-fact {
    border-bottom: 1px solid var(--color-border);
  }

  .help-fact:nth-child(2) {
    border-right: 0;
  }

  .help-fact:nth-last-child(-n + 2) {
    border-bottom: 0;
  }

  .help-check-grid {
    grid-template-columns: 1fr 1fr;
  }

  .help-check-card:last-child {
    grid-column: 1 / -1;
  }

  .help-ticket-panel {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 640px) {
  .help-hero-inner {
    gap: 38px;
    padding-top: 54px;
    padding-bottom: 72px;
  }

  .help-hero-copy > p {
    font-size: 16px;
  }

  .help-panel-bar {
    grid-template-columns: 1fr auto;
  }

  .help-panel-title {
    justify-self: end;
  }

  .help-route-list {
    padding: 14px;
  }

  .help-route-item {
    gap: 12px;
    padding: 15px;
  }

  .help-route-mark {
    width: 40px;
    height: 40px;
  }

  .help-fact-grid {
    grid-template-columns: 1fr;
  }

  .help-fact {
    padding: 20px;
  }

  .help-fact:not(:last-child) {
    border-right: 0;
    border-bottom: 1px solid var(--color-border);
  }

  .help-fact:last-child {
    border-bottom: 0;
  }

  .help-category-list {
    padding-top: 18px;
  }

  .help-category-heading {
    grid-template-columns: 1fr;
    gap: 16px;
  }

  .help-category-icon {
    width: 52px;
    height: 52px;
  }

  .help-check-grid {
    grid-template-columns: 1fr;
  }

  .help-check-card,
  .help-check-card:last-child {
    grid-column: auto;
    min-height: 0;
  }

  .help-ticket-panel {
    gap: 26px;
  }
}